Content Developer

Job Responsibilities: (Specific day-to-day responsibilities and milestones needed to achieve the objectives):

• Applying style sheets to the course files, templating and converting them into XML.
• Creating videos, animations, interactive elements and adding interactions to an online course.
• Create charts, tables, PDF supplements, and glossary. Updating and maintaining the metadata pool of glossary, images, and course information.
• Manually test the e-learning course for browser compatibility, animation functionality, adherence to style sheet and branding standards for layout design.
• Work in a team environment with subject matter experts, attend and participate in team meetings, and performance management processes (e.g., peer reviews, self-evaluation).
• Prioritize and stay focused while dealing with multiple assignments and tasks. Provide accurate and timely response. Extra hours may be required to meet deadlines.
• Meet process specific metric targets independently or with minimal support.
• Increase the understanding of the process, identify gaps and correct issues in existing processes. Suggest improvements and solutions, where needed. Support RCA for process improvement.
• Progressively take on more responsibilities and increasingly complex activities.
• Often look for opportunities to make our customers jobs easier in their end-to-end customer journey through making process, product, or business model changes.
• Contribute to accomplishing overall team goals. Upskill as per business needs and demands.

Preferred Skills (nice to have):

• Knowledge of Microsoft Word, PowerPoint and Excel.
• Familiarity with e-learning course development and programming skills in HTML/XML and CSS style sheets.
• Knowledge and experience in instructional design is an added advantage.
• Knowledge of Articulate and Adobe acrobat pro is an added advantage.
• Hands-on experience in any video making tools with creative thinking will be an advantage.

Soft Skills

• Strong communication skills (written, oral & email)
• Ability to manage time effectively and deliver priority tasks.
• Ability to learn quickly and apply knowledge to increasingly complex and changing work.
• Excellent organizational skills and attention to detail.
• Ability to function well in a high-paced and at times stressful environment.
• Working with multiple internal and external stakeholders
• Ability to upskill as per business needs and demands.