Content Developer - Learning Management System

Role & responsibilities

E-Learning Development & Instructional Design:

• Design and develop end-to-end courseware, including interactive eLearning modules, instructor-led training materials, simulations, videos, and assessments aligned with defined learning objectives, using tools like Articulate Storyline, Adobe Captivate, Camtasia, and similar platforms.
• Create and refine clear, engaging instructional contentincluding scripts, storyboards, assignments, and assessmentsby converting SME-provided content and technical documentation into learner-ready training materials aligned with established learning frameworks such as ADDIE and Blooms Taxonomy. Collaborate closely with business stakeholders and subject matter experts (SMEs) to develop, implement, and maintain e-learning courses and training materials.
• Conduct rigorous quality reviews of training content to ensure accuracy, consistency, and compliance with instructional design and industry standards.
• Maintain and manage content updates, version control, and archival processes to ensure training materials remain current and relevant.

LMS Administration and Support:

• Administer and maintain the Learning Management System (LMS) for a large user base, ensuring smooth operation and a user-friendly experience.
• Serve as the primary point of contact for global new hires, managing the end-to-end onboarding training process and implementing automation to enhance efficiency.
• Coordinate and manage Instructor-Led Training (ILT) sessions, including scheduling, attendance tracking, learner record updates, and communication with instructors and learners.
• Provide prompt and responsive technical support to learners, instructors, and stakeholders, resolving LMS-related issues.
• Maintain and organize learning content within the LMS, SharePoint, and content repositories and ensure alignment of content structure across sites, programs, and folders
• Monitor enrollments, completions, and system usage metrics for accuracy and to ensure data integrity within the LMS.

Reporting & Analytics

• Create detailed reports and dashboards to measure learner engagement, track course completions, and evaluate training effectiveness.
• Assist with compliance tracking and meet regulatory reporting obligations through accurate data analysis and documentation.
• Keep abreast of emerging trends and best practices in instructional design and e-learning technologies.
• Support continuous improvement initiatives by incorporating learner feedback and performance data to introduce creative and innovative solutions that enhance engagement and optimize the overall learning experience.

Innovation and Continuous Improvement

• Keep abreast of emerging trends and best practices in instructional design and e-learning technologies.
• Support continuous improvement initiatives by incorporating learner feedback and performance data to introduce creative and innovative solutions that enhance engagement and optimize the overall learning experience.

Preferred candidate profile

• Bachelor’s degree in Education, Instructional Technology, Information Systems, or a closely related discipline.
• 3–5 years of hands-on experience in training, instructional design, learning experience design, or content development, ideally in a global or multicultural work environment.
• Proficient in using eLearning development tools such as Articulate Storyline, Rise, Camtasia, Adobe Creative Suite, Vyond, or other instructional technologies.
• Strong understanding of adult learning theories and instructional design principles.
• Familiarity with e-learning standards including SCORM and xAPI.
• Proficient in data analysis and report generation using Microsoft Excel.
• Experience working with enterprise learning management systems (LMS) and digital learning platforms (i.e. Cornerstone, Docebo).
• Strong graphic design and multimedia development skills, supported by hands-on proficiency in Adobe Creative Suite and video editing tools, are highly desirable.
• Proficient in writing clear and engaging instructional content, including copy, video/audio scripts, and learning materials.
• Ability to develop storyboards and design visual layouts for instructional content and user interfaces.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders across the globe.

Key Competencies

• Innovation: Creative and innovative mindset, capable of designing engaging and impactful learning solutions.
• Adaptability: Adaptable and responsive to evolving priorities and constructive feedback in a fast-paced environment.
• Problem Solving: Strong problem-solving abilities with an analytical approach to identifying and addressing learning challenges.
• Planning and Organizing: Effective time management and organizational skills, with the ability to handle multiple projects and meet tight deadlines.
• Work Standards / Details Quality: High attention to detail in reviewing content for quality, accuracy, and alignment with learning goals.

Working Conditions

This role requires Monday through Friday from 2:00pm to 11:00pm India time.