MUMBAI · FULLTIME
Contact Centre Manager
Cygnus
Mumbai · onsite · Posted 27d ago
Sourced from
₹14.0L - ₹15.0L PA10–15 yrsfulltimeMumbai
About a minute. You'll make an account on the way through.
agent · working
- Read this posting0.8s
- Found the form on Naukri · 11 questions to answer1.0s
- Decided the answers for all of them2.8s
- Tailor your résumé to this role
- Waiting for you
Section · 01
About this role
Contact Centre/CX leader with large-scale operations, AHT, WFM, SLA, productivity & quality expertise; strong in BPO/vendor management, dialers, CRM, CCaaS, AI/automation, MIS, transformation and senior stakeholder management.
Sourced from naukri
Section · 02
Skills
DialerCSATCustomer Experiencecustomer satisfactionWFMcontact center managementTATCall Center OperationsContact Center Operations
Section · Company
About Cygnus
Cygnus
11-50
employees
Paterson
United States
₹9.2L PA avg
Avg at Cygnus
₹14L – ₹15L PA
This role
About
Leading company into loans
Industries
Advertising / PR / Events
Employee ratings
10 reviews
4.6/ 5
Culture
3.8
Career growth
4.0
Work-life
4.1
Employees rate it well for
Work-Life Balance49Job Security47
Find them on