Contact Center Systems Engineer
Manek Consulting · Hyderabad · onsite · Posted 23d ago
Undisclosed8–12 yrsfulltimeSourced from
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About this role
Greetings from Maneva!
Job Description
Job Title - Contact Center Systems Engineer
Experience - 8 - 15 Years
Location - Hyderabad
Notice - Immediate Joiner
Requirements:-
Skill: Genesys/Cisco/NICE contact center experience.
- 70% Contact Centre/Telephony Engineer + 20% Linux/Automation Engineer + 10% Technical Business Analyst/Stakeholder Support role.
- Strong Genesys/Cisco/NICE contact center experience.
- Good understanding of SIP/VoIP networking.
- Hands-on Linux administration skills.
- Basic to intermediate Python automation skills.
- Experience handling production incidents and escalations.
- Ability to support a 24x7 global contact center environment.
- Exposure to contact center modernization or migration programs.
Sourced from naukri
Skills
AutomationBashniceSIPStakeholderavayaRest Api ServicesRTPTechnical Business AnalystVOIPPythonJavascriptGenesysCiscoContact Center SystemsLinux
About Manek Consulting
Manek Consulting
IT Services & Consulting
51
employees
2011
15 years old
Mumbai, Maharashtra
India
₹6.7L PA avg
Avg at Manek Consulting
About
A consulting firm specializing in IT resource augmentation, supporting various technology platforms throughout the software development lifecycle.
Industries
IT Services & ConsultingRecruitment
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10 reviews
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Culture
2.8
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