Contact Center Representative (UK Process)

Contact Center Representative Banking Operations

Location: - Bangalore & Hyderabad

Experience:- 2 to 6 Years

Employment Type:- 9-Month Contract

Process:- UK Banking Process

Process Type:- Inbound Voice / Customer Service

Shift:- UK Shift

Transport: - Drop Facility Only

Joining Requirement: - Immediate Joiners to 15 Days' Notice Period Only

Work Mode: - Work from Office

Industry Experience: - Relevant Banking Experience Mandatory

Candidates must meet ALL the below criteria:

• 2 to 6 years of overall experience.
• Relevant Banking / BFSI experience is mandatory.
• Minimum relevant experience in inbound voice customer service.
• Experience handling UK customers / UK banking process is preferred/mandatory as per process requirement.
• Strong UK English communication skills with good pronunciation and comprehension.
• Experience in handling customer queries over voice/inbound calls.
• Good knowledge of banking operations and processes.
• Working knowledge of CRM / customer service tools.
• Candidates must be comfortable working 9-hour UK shifts.
• Work from Office is mandatory.
• Candidates must be available for Immediate Joining to maximum 15 days' notice period.
• Only candidates with valid and verifiable employment history will be considered.
• Candidates should be comfortable with the 9-month contractual employment.

Kindly submit your application only if its fits to the requirement.

Please email at [email removed]

Send your CV with the subject line: 'Banking Process | [Your Location]'