Contact Center Executive

Roles and Responsibilities

• Manage customer interactions through phone calls, emails, and chats to resolve their queries and concerns.
  
• Provide excellent communication skills to build strong relationships with customers.
  
• Collaborate with team members to achieve common goals and objectives.
  
• Handle multiple tasks simultaneously while maintaining accuracy and efficiency.
  
• Maintain accurate records of customer interactions using CRM software.
  

Term & Condition

*This role will be on 3rd Party payroll

**This role will involve employees to work in evening shift (3 pm to 12 am)

***This is Work From Office (WFO) role

Only if you are comfortable with above job role terms and conditions, please apply