Consumer Sales Advocate

Role & responsibilities

• Engage B2B customers through phone, chat, and messaging to understand business needs.
• Identify customer requirements and recommend suitable Microsoft Cloud solutions.
• Drive direct sales, lead qualification, and opportunity conversion.
• Handle objections, influence decision-makers, and close sales Presales & Telesales.
• Maintain customer and sales data in CRM tools.
• Collaborate with internal teams to manage leads through the sales cycle.
• Achieve sales targets, conversion rates, customer satisfaction, and qualified lead goals.
• Stay updated on Microsoft products, cloud solutions, and competitors.
• Mobile: [phone removed]
  Email: [email removed]