Consumer Loan Servicing Specialist

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description Performs a variety of clerical duties in conjunction with consumer loan servicing. Maintains loan files and records and prepares various reports.   Enter   customer payments into the computer to ensure proper documentation, regulatory compliance, and company policies.   Posts   loan or tax payments to accounts. Processes payoffs. Activates Automated Clearing House (ACH) per customer requests. Makes account corrections to personal customer information such as address. Boards loans to the system.   Research   customer requests such as copies of payments, and correcting entries.   

Basic Qualifications    

Bachelor’s degree, or equivalent work experience  

Typically, Two to Four years of relevant experience in an Operational Activities  

Strong Proficiency in Microsoft Office tools including MS Excel, MS Word,   Outlook   and MS Teams  

 

Preferred Skills/Experience   

Experience   in Quality   Check, Defect   Identification &   Classification,   Compliance, Loan   Processing  

Familiarity with banking and operational processes  

Effective verbal and written communication skills   

Proven customer service skills   

Ability to   identify   and resolve exceptions and to interpret data   

Proficient computer navigation skills using a variety of software packages including Microsoft Office applications   

 

Work Mode:   5 Days in Office     Shift Timing:   7:00 PM to 4:00 AM IST   Location : Chennai  

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our  disability accommodations for applicants .

Posting may be closed earlier due to high volume of applicants. This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.