BENGALURU · FULLTIME
Consulting
Infosys
Bengaluru · onsite · Posted 58d ago
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Undisclosed0–2 yrsfulltimeBengaluru
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Section · 01
About this role
- Strong programming experience in Python and SQL
- Experience with AI/ML frameworks (TensorFlow, PyTorch, Scikit-learn)
- Hands-on experience with Generative AI and Large Language Models (LLMs)
- Familiarity with LLM frameworks such as LangChain or LlamaIndex
- Understanding of RAG architectures, vector databases, embeddings, and prompt engineering
- Experience building AI-powered solutions such as chatbots, knowledge assistants, ticket analytics, and summarization tools
- Understanding of ITSM platforms (ServiceNow, BMC Remedy, etc.)
- Experience integrating AI solutions with automation platforms and APIs
- Understanding of data preprocessing, feature engineering, and model evaluation
- Familiarity with MLOps concepts and model deployment
- Solution Development Design and develop AI/GenAI-based solutions for AMS use cases such as ticket analytics, incident summarization, root cause insights, and knowledge automation.
- PoC & MVP Development Build Proof of Concepts (PoCs) and Minimum Viable Products (MVPs) to validate AI-driven transformation opportunities.
- GenAI Implementation Develop applications using LLMs, RAG architectures, vector databases, and prompt engineering techniques.
- Integration Integrate AI solutions with ITSM platforms, enterprise applications, and automation tools.
- Optimization Improve model performance using prompt tuning, evaluation frameworks, and feedback loops.
- Documentation Maintain technical documentation, solution architecture, and implementation guidelines.
- Collaboration Work closely with lead consultants, architects, and development teams to deliver scalable AI solutions.
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Section · 02
Skills
Retrieval Augmented GenerationServicenowPrompt EngineeringapisMLOpsbmc remedyvector databasesEmbeddingsChatbotsLarge Language Models (LLMs)PytorchTensorflowScikit-LearnPythonSQLLangchainGenerative AiLlamaindexitsmTicket Analyticsmodel evaluationdata preprocessingfeature engineeringRAG ArchitecturesAutomation platformsAPIKnowledge AssistantsSummarization ToolsITSM platforms
Section · Company
About Infosys
Infosys
IT Services & Consulting
323.6k+
employees
1981
45 years old
Bengaluru/Bangalore, Karnataka
India
About
Infosys is a global leader in next-generation digital services and consulting.
Industries
IT Services & ConsultingConsulting
Employee ratings
48,765 reviews
3.5/ 5
Culture
3.6
Career growth
2.6
Work-life
3.6
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