CONSULTANT
Atos · Pune · onsite · Posted 59d ago
Not disclosed5–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Experience 5+ years
Location Mumbai, Bangalore & Chennai
Primary Skills AVD & Cloud PC
Location Mumbai, Bangalore & Chennai
Primary Skills AVD & Cloud PC
- Provide Level 2/Level 3 operational support for Microsoft Windows 365 Cloud PC and Microsoft 365 environments.
- Strong understanding of Windows 365 Cloud PC, Microsoft Intune, Microsoft Entra ID, Microsoft 365 Admin Centre, and Azure fundamentals.
- Deploy, configure, and manage Microsoft Windows 365 Cloud PCs.
- Create and manage Cloud PC provisioning policies, network connections, and image configurations.
- Manage Cloud PC user assignments, license allocation, and group-based access through Microsoft Entra ID.
- Monitor Cloud PC performance, availability, service health, and user experience.
- Troubleshoot Cloud PC provisioning failures, connectivity issues, identity/authentication issues, application access issues, and user-reported incidents.
- Manage Cloud PC images, gallery images, custom images, language settings, and provisioning policy image selection.
- Understand Windows 365 network models such as Microsoft Hosted Network and Azure Network Connection, including Entra Join and Hybrid Entra Join scenarios.
- Basic understanding of RDP Short path, RDP Multipath, Windows App client, DNS, VPN/ExpressRoute, Azure networking, firewall, and endpoint connectivity requirements.
- Perform Cloud PC lifecycle activities including provisioning, resizing, reprovisioning, restore, and deprovisioning as per business requirements.
- Administer Microsoft Intune for Windows device management, compliance policies, configuration profiles, endpoint security policies, and security baselines.
- Implement and support Windows Autopilot, Windows Update for Business, patch management, and endpoint compliance reporting.
- Manage Microsoft Entra ID users, groups, devices, administrative roles.
- Review the Cloud PC environment and provide Service Improvement Plans to improve performance, security, compliance, and user experience.
- Monitor Cloud PC health, analyse logs and alerts, maintain operational dashboards, and perform RCA for recurring issues.
- Develop PowerShell scripts and automation for administration, reporting, user onboarding/offboarding, and repetitive operational tasks.
- Basic knowledge of DNS, DHCP, VPN, TCP/IP, hybrid networking concepts, and basic Azure Virtual Network concepts.
- Create and maintain SOPs, knowledge base articles, architecture documentation, configuration standards, and operational runbooks.
- Experience in incident, problem, and change management is required.
- Minimum 2 years of hands-on experience with Windows 365 Cloud PC and Microsoft Intune is expected.
- Certifications like MD-102, MS-102, AZ-104, AZ-140 are preferred.
- Excellent verbal and written communication skills.
- Ability to work under pressure in a fast-paced environment.
- Team player with a positive attitude.
- Strong analytical thinking and problem-solving abilities.
- Good stakeholder coordination and customer communication skills.
- Ability to document technical issues, RCA, SOPs, and operational processes clearly.
Sourced from foundit
Skills
Network ConnectionsVPNAVD Cloud PCCloud PC provisioning policiesCloud PC user assignmentsgroup-based accessimage configurationslicense allocationMicrosoft Windows 365 Cloud PCWindows 365 network modelsRDPDNSDHCPTCP/IPMicrosoft 365Change ManagementIntuneEntra IdAzure NetworkingAzure FundamentalsAzure Virtual Network
About Atos
Atos
IT Services & Consulting
17.6k+
employees
2000
26 years old
Navi Mumbai, Maharashtra
India
About
Atos is a global leader in digital transformation with 111,000 employees
Industries
IT Services & ConsultingConsultingHealthcare / Pharma
Employee ratings
4,954 reviews
3.8/ 5
Culture
3.7
Career growth
3.0
Work-life
4.1
Employees rate it well for
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