CONSULTANT

Role OverviewWe are looking for a skilled Microsoft Dynamics AX (v12.0) Administrator to manage, support, and optimize the AX environment. The role focuses on system administration, release management, monitoring, and ensuring operational stability across environments.Key ResponsibilitiesEnvironment & Infrastructure Management

• Manage and maintain AX/D365 environments (DEV, UAT, PROD)
• Configure and support AOS (Application Object Server) clustering and setup
• Ensure high availability, performance tuning, and system health
• Coordinate with infrastructure and cloud teams for environment stability Release & Deployment Management
• Execute build and release pipelines using Azure DevOps/Bamboo or similar tools
• Manage code deployments across environments following governance standards
• Support hotfix deployments, patching, and version upgrades
• Maintain release documentation and rollback strategies Monitoring & Issue Management
• Monitor batch jobs, services, and integrations for failures or delays
• Analyse server logs, batch logs, and system logs to identify issues
• Perform root cause analysis and coordinate resolution with dev/support teams
• Proactively identify risks and prevent system outages System Monitoring & Tools
• Utilize monitoring tools such as Datadog, Azure DevOps, Bamboo, or equivalent
• Set up alerts, dashboards, and performance tracking mechanisms
• Ensure SLA adherence through proactive monitoring Technical Support & Analysis
• Provide L2/L3 support for AX/D365 related issues
• Understand and troubleshoot issues involving X++ and SQL
• Work closely with developers to resolve defects and performance issues
• Support data validation, batch corrections, and system optimizations Required Skills & ExperienceTechnical Skills
• Strong experience in Microsoft Dynamics AX v12 administration
• Hands-on experience with
  
  

AOS setup, clustering, and configuration Build & Release management (CI/CD pipelines) Monitoring tools (Datadog / Azure DevOps / Bamboo)

• Good understanding of
  
  

X++ (basic level for debugging/analysis) SQL Server (queries, performance basics, troubleshooting)

• Experience in batch job monitoring and log analysis Tools & Technologies
• Azure DevOps / Bamboo / CI-CD tools
• Monitoring tools (Datadog or similar)
• SQL Server Management Studio (SSMS)
• Windows Server / Azure Cloud environments Soft Skills
• Strong analytical and troubleshooting skills
• Ability to work in a fast-paced production support environment
• Good communication and stakeholder coordination skills
• Ability to handle incidents, priorities, and escalations effectively Preferred Qualifications
• Experience in retail/eCommerce domain (added advantage)
• Exposure to automation and monitoring enhancements Experience Range
• Typically, 4–8 years of relevant experience in AX administration