Consultant - Product Operations
HCA Healthcare · Hyderabad · onsite · Posted 71d ago
About a minute. You'll make an account on the way through.
About this role
- Lead the Product Operations team.
- Oversee implementation and maintenance of Azure DevOps, ServiceNow, Jira, and Confluence.
- Develop strategies to improve product support and operations.
- Collaborate with cross-functional teams for seamless product delivery.
- Monitor and analyze product performance metrics.
- Manage and prioritize product support issues.
- Maintain documentation and knowledge bases.
- Provide technical guidance and mentorship.
- Ensure compliance with industry standards and regulations.
- Coordinate with external vendors and partners.
- Drive continuous improvement initiatives.
- Lead incident management and root cause analysis.
- Monitor team progress, track KPIs, and meet organizational targets.
- Set goals for resources, encourage innovation, automation, and best practices.
- Strategic planning and operational governance.
- Infrastructure and tooling strategy in collaboration with cloud engineering (GCP).
- Lead and mentor a team of analysts, software engineers, and cloud engineers.
- Assign incidents to appropriate team members and monitor progress.
- Collaborate with product, engineering, and operations teams.
- Stakeholder engagement across product, engineering, clinical, and data teams.
- Establish and enforce architecture standards and security measures.
- Ensure compliance with industry regulations, Compliance and healthcare standards (HIPAA, HITRUST, ISAM, ARB, AIA).
- B.Tech or Bachelors degree in information technology, computer science or related fields
- Relevant certifications such as ITIL, GCP are a plus.
- 10+ years in healthcare operations or product support.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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About HCA Healthcare
HCA Healthcare
Healthcare
4.0k+
employees
Nashville, TN
USA
₹17.9L PA avg
Avg at HCA Healthcare
About
HCA Healthcare - India is an integral innovation and operational hub in support of HCA Healthcare and our mission: Above all else, we are committed to the care and improvement of human life. HCA Healthcare is a company focused on creating healthier tomorrows through the delivery of patient-centered care across approximately 190 hospitals and 2,400 sites of care in the United States and United Kingdom.
Every day, our colleagues around the world go to work with a collective focus: our patients. This focus positively impacts the care experience at the bedside and beyond. HCA Healthcare - India serves as a vital hub for operations and supports HCA Healthcares work to enhance healthcare delivery through technology and innovation.
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