Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 16300638

    EXL Service logo

    Consultant II (Lead Assistant Manager)

    EXL Service · Gurugram · onsite · Posted 44d ago

    Undisclosed2–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Role Summary

    We are hiring a hands-on Fraud Strategy Analyst to execute and optimize real-time fraud detection strategies across client product portfolios including credit cards, debit cards, onboarding, money movement, and scam portfolios for the US market. This role requires strong analytical depth, independent segment ownership, and high-quality delivery.

    Key Responsibilities

    • Design, test, and deploy real-time fraud rules to decline or alert suspicious transactions using industry-standard fraud decision platforms (e.g., FICO Falcon, Visa Risk Manager, SAFIRE or similar systems).
    • Monitor fraud KPIs including fraud rate, false positive rate, approval rate, and customer dispute trends.
    • Conduct deep dives into spend behavior, transaction anomalies, and dispute files to identify emerging fraud patterns.
    • Perform exploratory analysis and translate insights into actionable strategy enhancements.
    • Implement rule optimizations to reduce fraud losses while maintaining customer experience balance.
    • Partner with modeling, MRM, and operations teams for validation and deployment.
    • Independently manage assigned segments across client product portfolios and ensure timely execution.

    Candidate Profile

    • 2–6 years of experience in Fraud Risk / Fraud Analytics / Transaction Monitoring.
    • Experience managing US market fraud portfolios preferred.
    • Hands-on experience with real-time fraud rule engines.
    • Strong analytical skills (SQL/SAS/Python preferred).
    • Work Location & Shift
    • 5-day work-from-office role.
    • Locations: Bangalore or Gurgaon.
    • US shift: 12 PM – 9 PM or 1 PM – 10 PM IST.

    Success Metrics

    • Fraud loss reduction within managed segments.
    • Improved detection rates with controlled false positives.
    • Timely and high-quality strategy deployments.

    Sourced from naukri

    Skills

    us staffingCustomer ExperienceUS MarketFraud Analyticsproduct portfoliofraud detectionoptimizationstrong analytical skillsStrategy Deploymenttransaction monitoringEnhancementsSASsoftware testingPythonSQLUS IT RecruitmentC2CW2Portfolioanalyticalfraud

    About EXL Service

    EXL Service logo

    EXL Service

    Analytics & KPO

    39.1k+

    employees

    1999

    27 years old

    New York City,New York

    US

    ₹11.1L PA avg

    Avg at EXL Service

    About

    We make sense of data and drive your business forward

    Industries

    Analytics & KPO

    Employee ratings

    0 reviews

    3.6/ 5

    Employees rate it well for

    Job Security39Work-Life Balance37

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Consultant II (Lead Assistant Manager) · waiting for your command