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    Job · 13924508

    Sutherland Global Services logo

    Consultant - Customer Service

    Sutherland Global Services · Chennai · onsite · Posted 57d ago

    Undisclosed6–11 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    • Provide exceptional customer service to clients through various communication channels.
    • Respond to customer inquiries and resolve issues professionally and courteously.
    • Collaborate with internal teams to improve customer experience and satisfaction.
    • Develop and implement process improvements to enhance customer service quality.
    • Analyze customer feedback and suggest changes to processes or procedures.
    • Maintain accurate records of customer interactions and transactions.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ServiceCustomer Experienceanalytical thinkingcustomer feedbackCommunication And Interpersonal Skills

    About Sutherland Global Services

    Sutherland Global Services logo

    Sutherland Global Services

    BPO

    17.6k+

    employees

    1986

    40 years old

    Chennai, Tamil Nadu

    India

    ₹3.6L PA avg

    Avg at Sutherland Global Services

    About

    Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.

    Industries

    BPOFacility Management ServicesRecruitment

    Employee ratings

    0 reviews

    3.5/ 5

    Employees rate it well for

    Overall Company35Company Culture34

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    Consultant - Customer Service · waiting for your command