Consultant - Customer Service
Sutherland Global Services · Chennai · onsite · Posted 57d ago
Undisclosed6–11 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Provide exceptional customer service to clients through various communication channels.
- Respond to customer inquiries and resolve issues professionally and courteously.
- Collaborate with internal teams to improve customer experience and satisfaction.
- Develop and implement process improvements to enhance customer service quality.
- Analyze customer feedback and suggest changes to processes or procedures.
- Maintain accurate records of customer interactions and transactions.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Experienceanalytical thinkingcustomer feedbackCommunication And Interpersonal Skills
About Sutherland Global Services

Sutherland Global Services
BPO
17.6k+
employees
1986
40 years old
Chennai, Tamil Nadu
India
₹3.6L PA avg
Avg at Sutherland Global Services
About
Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.
Industries
BPOFacility Management ServicesRecruitment
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