Consultant - Business Transformation
enGen Global · Hyderabad · onsite · Posted 72d ago
Undisclosed6–9 yrsfulltimeSourced from
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About this role
Job Description
Business Transformation Consultant MiddleOffice Transformation
Location : Hyderabad / Chennai
Experience: 69 years
Job Summary
This role sits at the core of enGen Globals Middle OfficeTransformation agenda and is responsible for designing, driving, andoperationalizing a scalable Middle Office operating model.
The individual will act as a transformation execution lead,translating fragmented operational environments into structured, KPI-driven,and technology-enabled execution systems, while enabling leadership with clearvisibility into performance, value realization, and progress.
Key Responsibilities
1. Transformation Design Operating Model
- Define and evolve the MiddleOffice operating model, including roles, decision rights, and interactionmodels across front, middle, and back office
- Translate enterprise vision intomeasurable KPIs and execution frameworks
- Drive clarity in ownership,accountability, and goverce structures
2. Program Structuring Roadmap Ownership
- Design and manage multi-phasetransformation roadmaps (stabilize standardize scale)
- Convert performance insights intostructured program charters and actionable initiatives
- Prioritize initiatives based onimpact, dependencies, and feasibility
3. Goverce Execution Discipline
- Establish and run enterprisegoverce frameworks including decision forums, RAID logs, and reportingcadences
- Provide leadership withtransparent visibility into progress, risks, and performance
- Drive disciplined executionthrough structured tracking and escalation mechanisms
4. Process Industrialization Workflow Design
- Design and implement standardized intake, routing, andexecution workflows
- Develop and institutionalize SOPs, playbooks, and knowledgerepositories
- Enable closed-loop execution models and continuousimprovement practices
5. Data, Technology Automation Enablement
- Define requirements for data foundations (data goverce,interoperability, structured repositories)
- Support implementation of workflow tools (CRM, CLM) andscalable automation solutions
- Identify and drive automation and AI opportunities acrosshigh-volume workflows
6. Value Realization Executive Reporting
- Link operational initiatives to ficial and performanceoutcomes
- Support value validation mechanisms (e.g., shadow PL,benefit tracking)
- Develop executive-ready narratives, dashboards, andtransformation decks
7. Stakeholder Change Management
- Drive cross-functional alignment across operations,analytics, fice, and technology teams
- Support adoption of new operating models through trainingand enablement
- Monitor execution maturity and sustain transformationoutcomes
Required Skills Competencies
- Strong transformation and operating model thinking
- Consulting-style problem solving and structuredcommunication
- PMO and goverce expertise at enterprise scale
- Data-driven decision-making and analytical capability
- Executive stakeholder engagement and storytelling
Education Experience
- Bachelors degree in Healthcare, Business, Analytics orEngineering; MBA is a good to have.
- 69 years experience in healthcare operations /transformation / consulting
- Experience in operating model transformation, PMO, orlarge-scale programs preferred
Why Join enGen Global
- Impact: Opportunity to contribute to high-visibilitytransformation initiatives in a healthcare-focused environment.
- Growth: Exposure to cross-functional stakeholders and astrong platform to build capabilities in analytics, goverce, and execution.
Sourced from naukri
Skills
AutomationStorytellingcrmworkflowshealthcare operationsChange ManagementAnalyticsHealthcareBusiness Transformationoperationsback officeArtificial IntelligenceAutomation Solutions