Connect Direct-MFT

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With nearly 245,000 employees and business partners across 65 countries, we deliver on the promise of helping our clients, colleagues, and communities thrive in an ever-changing world. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

Website

http://www.wipro.com

Connect Direct-JD

Location-Pune, Hyderabad, Bangalore

Key responsibilities

Platform engineering & SME ownership

Act as the technical SME for IBM Connect:Direct (CD) across build, run, and change.

Lead installations, configurations, upgrades, patching, migrations, and platform enhancements .

Maintain platform standards: configuration baselines, naming conventions, certificate/key management approach, and operational runbooks.

Drive capacity planning, performance tuning, and resilience improvements.

Operations, incident/problem management

Provide L2/L3 support for production issues: triage, root cause analysis, and permanent fixes.

Troubleshoot end-to-end MFT flows including process definitions, scheduling, connectivity, authentication, encryption, and partner onboarding.

Improve monitoring/alerting and reduce repeat incidents through automation and problem management.

Automation & DevOps enablement

Build and maintain automation using Ansible, Jenkins, and GitHub (CI/CD for configuration, deployments, and repeatable changes).

Develop and maintain Bash/Python scripts for operational tasks (log parsing, housekeeping, certificate checks, health checks, reporting).

Observability & performance

Implement and enhance monitoring using Splunk (dashboards, alerts, correlation searches) and AppDynamics (application performance insights where relevant).

Monitoring system healthiness (availability, transfer success rate, latency, queue depth, error rates).

Infrastructure, network & security collaboration

Partner with network/infrastructure/security teams on firewall rules, routing, DNS, load balancers, TLS/certificates, vulnerability remediation, and access controls.

Ensure secure configuration aligned to enterprise security expectations (encryption in transit/at rest, least privilege, audit logging).

Cross-platform support

Provide support across Linux and Windows Server environments, including service/process management, troubleshooting, and patch coordination.

Required skills & experience

~8 years of hands-on experience in enterprise middleware / managed file transfer / platform engineering.

Strong experience with IBM Connect:Direct:

Installation, configuration, upgrades/patching, process configuration, troubleshooting, performance tuning.

Strong Linux administration skills:

Service/process management, file permissions, networking basics, log analysis, troubleshooting.

Scripting skills in Bash and/or Python for automation and operational tooling.

Experience with Ansible, Jenkins, and GitHub in a DevOps delivery model.

Working knowledge of Splunk (search, dashboards, alerting) and AppDynamics (usage for diagnostics/monitoring).

Solid understanding of networking and security concepts (TLS, certificates, ports, firewalls, authentication/authorisation).

Experience supporting Windows Server environments.

Qualifications

Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

Relevant IBM product certifications are a plus (Connect:Direct).