Configuration Manager (Servicenow)

Roles and Responsibilities :

• CMDB Management & Governance

Data Quality & Accuracy

Process Integration

ServiceNow CMDB Administration

Reporting & Metrics

Audit & Compliance

Continuous Improvement

Stakeholder Communication & Collaboration

Job Requirements :

• 4-8 years of experience in Service now Configuration Manager
• ITIL Foundation certification (ITIL 4)
  ServiceNow integrations and customizations to enhance CMDB functionality

Experience with automation tools in ServiceNow

Certified as a ServiceNow Administrator or has specific certification within the ServiceNow Configuration Management Database and HW/SW asset management.

Registering and maintaining configuration information within the CMDB of the company’s application portfolio, infrastructure landscape, support structure, and relationship to one another