Concierge Executive
Naukri Hospitality Jobs · Mumbai · onsite · Posted 34d ago
Undisclosed0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Manage front desk operations, including handling guest inquiries and resolving issues professionally.
- Coordinate with other departments to ensure seamless service delivery.
- Maintain accurate records of guest interactions and transactions.
- Develop and implement effective strategies to enhance guest satisfaction.
- Collaborate with colleagues to achieve high standards of customer service.
- Stay updated on hotel policies and procedures to provide informed support.
Job Requirements
- Proven experience in concierge or hospitality roles, preferably in a hotel setting.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail.
- Familiarity with hotel management systems and software.
- Ability to maintain confidentiality and handle sensitive information.
Sourced from naukri
Skills
Customer Serviceservice deliveryguest satisfactionconciergeFront DeskHospitalityCommunication SkillsoperationsHotel ManagementCommunication And Interpersonal Skills