Concepteur(trice) de produits, Commerce de détail

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Concepteur(trice) de produits, Commerce de détail based in Canada.

This role offers the opportunity to design impactful product experiences used daily by thousands of merchants managing their businesses. You will take ownership of end-to-end product design challenges, from understanding user needs to delivering intuitive and scalable solutions. The position focuses on simplifying complex workflows, improving usability, and creating trusted experiences within a mature technology ecosystem. You will collaborate closely with engineering, research, and cross-functional teams to solve meaningful problems at scale. This is an ideal opportunity for a product designer who enjoys balancing innovation with real-world constraints and customer needs. You will also contribute to design excellence by mentoring peers, improving systems, and shaping the future of retail technology experiences.

Accountabilities:: In this role, you will lead the design of core retail product experiences, combining user research, strategic thinking, and strong execution skills to create solutions that deliver measurable value. You will work across teams to improve product quality, establish design standards, and help shape how complex workflows are transformed into simple, effective experiences.

Own end-to-end product design initiatives, from problem definition and discovery through final delivery and measurement of outcomes.

Simplify complex retail workflows by creating intuitive, efficient experiences that help merchants operate confidently.

Collaborate closely with engineering teams to design solutions that balance user needs, technical feasibility, and scalability.

Conduct user research, testing, and validation with merchants to ensure decisions are based on real-world behaviors and insights.

Apply systems thinking to improve consistency across product experiences and contribute to shared design patterns.

Strengthen design practices by providing feedback, mentoring teammates, and contributing to a culture of continuous improvement.

Use modern AI-powered tools to accelerate exploration, prototyping, validation, and new ways of working within the design process.

Partner with global cross-functional teams to align product vision, priorities, and execution.

Advocate for customer-centered design principles and maintain a high standard of product quality.

Requirements:

The ideal candidate is an experienced product designer with a strong track record of creating scalable digital experiences in technology environments. You should combine strong UX and UI expertise with the ability to navigate complex systems, collaborate with technical teams, and influence product direction.

8+ years of experience in product design within product-focused technology companies, with demonstrated impact on shipped products.

Strong portfolio showcasing excellent design fundamentals, interface design expertise, and the ability to simplify complex user workflows.

Experience designing for mature, large-scale products and making thoughtful decisions around simplification, modernization, and consistency.

Proven ability to collaborate with engineering teams and adapt designs to real technical constraints.

Strong proficiency in prototyping, user research methods, usability testing, and data-informed decision-making.

Active experience using AI tools within the design workflow and curiosity about how AI is transforming product design practices.

Excellent communication skills with the ability to collaborate effectively with global and cross-functional stakeholders.

Strong understanding of design systems and experience contributing to scalable design frameworks.

Ability to mentor other designers and elevate team practices through constructive feedback.

Professional fluency in English is required due to collaboration with global employees and customers.

Benefits:

Competitive compensation package with a salary range of CA$150,000 – CA$170,000 , plus additional incentive opportunities.

Flexible remote work options within Canada.

Flexible paid time off policies to support work-life balance.

Equity options, providing employees with ownership opportunities.

Retirement contribution program.

Health and wellness benefits to support overall well-being.

Learning and development opportunities to grow skills and advance your career.

Paid volunteer time to support community involvement.

Employee resource groups, social committees, and community initiatives.

Technology support, including a computer purchase program.

Enhanced parental leave benefits to support growing families.

Opportunity to make a significant impact within a global product organization while working with a collaborative and inclusive team.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1