Computer Repair Technician

Job Title: Computer Repair Technician

Location: Gudivada, Andhra Pradesh, India

Work Timings: 6:30 PM to 3:30 AM IST (EST Timings)

Job Summary

Tech365.io, a division of Princeton IT Services, is seeking a Computer Repair Technician to support laptop and desktop hardware repairs, with a primary focus on Lenovo systems. The technician will perform diagnostics, component replacements, system repairs, and warranty-related services while following Lenovo repair and service guidelines.

Responsibilities

• Diagnose and troubleshoot Lenovo laptop and desktop hardware issues.
• Perform component replacements, including RAM, SSD/HDD, batteries, displays, keyboards, and system boards.
• Perform Lenovo system board and component repairs/replacements.
• Use Lenovo diagnostic tools to identify and resolve hardware issues.
• Process service cases, repair tickets, and work orders.
• Follow Lenovo service procedures and repair guidelines.
• Handle warranty and Accidental Damage Protection (ADP) related service procedures.
• Install and configure operating systems, drivers, and required software.
• Maintain accurate records of repairs and replaced components.
• Perform quality checks after completing repairs.
  
  

Required Skills

• Strong computer hardware troubleshooting and repair skills.
• Hands-on experience repairing Lenovo laptops and desktops.
• Knowledge of computer components, system boards, displays, storage, RAM, batteries, and peripherals.
• Experience using hardware diagnostic tools.
• Ability to perform component-level troubleshooting and replacement.
• Willingness to complete required Lenovo technician training and certifications.
• Knowledge of Lenovo service procedures is highly preferred.
  
  

Preferred Certifications

• Lenovo Technician Certification or relevant Lenovo repair/service training.
• CompTIA A+ certification is preferred.
• Other OEM hardware certifications are an advantage.
  
  

Qualifications

• Bachelor's degree in Computer Hardware, Electronics, Computer Science, IT, or a related field.
• 1 3 years of hands-on laptop/desktop repair experience preferred.
• Experience with Lenovo systems is strongly preferred.
• Freshers with relevant technical training may be considered.
• Strong troubleshooting, documentation, and communication skills.