Compliance Associate

ABOUT LENDABLE

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:

• One of the UK’s newest unicorns with a team of just over 700 people

• Among the fastest-growing tech companies in the UK

• Profitable since 2017

• Backed by top investors including Balderton Capital and Goldman Sachs

• Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

JOIN US IF YOU WANT TO

1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1

2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo

3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

ABOUT THE ROLE

As Compliance Associate, you'll join Zendable's US Compliance department in a role that supports two primary functions: supporting Legal & Compliance (L&C) leadership on cross-functional projects, and partnering with the Compliance Management System (CMS) team on program oversight. You’ll be primarily responsible for project managing strategic initiatives for L&C leadership and supporting the day-to-day rigor of the CMS — policies and procedures, training, monitoring and testing, complaints and issues management, and audits.

This is a role for someone who moves fast, thinks in systems, and is comfortable being the person who keeps a dozen moving pieces on track without losing sight of the regulatory details that matter. You'll bring an AI-first mentality to how you work, looking for ways to use tools and automation to move faster and surface insights that a manual process would miss.

You'll work closely with the CMS team as well as stakeholders across Legal, Risk, Product, and Zendable's bank partners.

YOUR OBJECTIVES IN THIS ROLE

• Deliver a well-organized, well-documented portfolio of L&C projects that move at the pace the business needs

• Help maintain a CMS that meets regulatory expectations and stands up to bank partner and examiner scrutiny

• Support audits and exams with organized, audit-ready evidence and responsive project management

• Bring an AI-first mindset that uses automation as a first instinct, not an afterthought

HOW YOU'LL IMPACT THOSE OBJECTIVES

• Own project plans, timelines, and status tracking for L&C leadership's strategic initiatives

• Translate ambiguous or evolving priorities into clear workstreams, owners, and deadlines

• Prepare leadership-ready updates, briefing materials, and meeting agendas

• Identify bottlenecks before they become blockers and drive a sense of urgency across stakeholders

• Compliance Program Support

  • Support the maintenance and periodic review of policies and procedures and compliance training, ensuring they reflect current regulatory requirements and business practices

  • Assist in executing the monitoring and testing calendar, documenting findings, and tracking remediation to closure

  • Support complaints and issues management, analyzing data to spot trends and recurring root causes

  • Prepare documentation and coordinate logistics for internal and external audits and exams

• Use AI tools to accelerate document review, data analysis, and reporting wherever it creates a genuine efficiency gain

WHAT YOU NEED TO SUCCEED IN THIS ROLE

• Experience in a compliance, risk, or regulatory project/program management role within a fintech/bank partnership environment

• Hands-on experience with Jira and Confluence for compliance program tracking and documentation

• Familiarity with bank partnership management, including working across compliance requirements set by partner banks

• Solid knowledge of US financial services regulations (e.g., UDAAP, TILA, ECOA, FCRA, BSA/AML, GLBA, as applicable to the business)

• Sharp analytical skills with strong attention to detail and the ability to interpret data and spot patterns

• A genuine sense of urgency and a bias toward action

• An AI-first mentality — comfortable evaluating and adopting AI tools to work smarter and faster

• Excellent written and verbal communication, with the ability to work across leadership, subject-matter experts, and external partners

INTERVIEW PROCESS

• Screening stage: 30 minute Interview with the Talent Partner + 15 minute online Cognitive Assessment

• 45 minute Hiring manager Interview: Head of US Cards Compliance

• Interviews with Legal and Compliance Team

  • 30 minute: Compliance Control Manager

  • 30 minute: Deputy General Counsel

• 30 minute: Final stage interview with US General Counsel

LIFE AT LENDABLE

• Winning team: the opportunity to scale up one of the world’s most successful fintech companies

• Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites

• Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls

• Health coverage: support for your physical and mental wellbeing, including private health cover

• Retirement & savings: long-term financial wellbeing through retirement savings plans

• Employee referral programme: earn a competitive bonus when you refer successful new team members

• Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations

• Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations

Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.

Check out our blog https://blog.lendable.co.uk/!