Complex Claim Specialist, Legal Malpractice

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Complex Claim Specialist, Legal Malpractice based in the United States.

This role offers an opportunity to manage sophisticated professional liability claims while applying advanced legal, analytical, and negotiation expertise. As a Complex Claim Specialist, you will oversee complex legal malpractice matters from investigation through resolution, ensuring claims are evaluated accurately and handled strategically. The position requires strong judgment, deep knowledge of liability analysis, and the ability to collaborate with internal stakeholders, insureds, and legal partners. You will play a key role in developing resolution strategies, managing litigation, and achieving optimal claim outcomes. Working in a fast-paced insurance environment, you will have the opportunity to leverage your expertise while contributing to a high-performing claims organization. This position is ideal for an experienced claims professional who thrives on complex problem-solving and impactful decision-making.

Accountabilities:: The Complex Claim Specialist will be responsible for managing complex professional liability claims, with a focus on legal malpractice matters, while ensuring effective investigation, litigation management, and resolution strategies.

Handle complex professional liability claims from initial assessment through final resolution.

Identify potential exposures and ensure claim reserves are established, reviewed, and maintained appropriately and timely.

Evaluate coverage issues, policy interpretation, and risk transfer opportunities.

Conduct comprehensive, independent investigations using available resources, including legal databases, experts, research tools, and other relevant information sources.

Analyze liability, damages, and overall claim exposure to determine appropriate resolution strategies.

Manage litigation processes through effective counsel selection, case planning, budgeting, and ongoing collaboration with legal partners.

Negotiate settlements and resolutions using strong analytical and negotiation skills.

Communicate claim exposures, strategies, and outcomes effectively with internal and external stakeholders.

Develop and implement claim resolution plans designed to achieve favorable outcomes.

Maintain accurate documentation and utilize claims management systems effectively.

Travel periodically to attend mediations, trials, and related meetings as required.

Perform additional responsibilities as assigned.

Requirements:

The ideal candidate is an experienced claims professional with extensive knowledge of professional liability, legal malpractice matters, and complex litigation management.

Minimum of 7+ years of experience handling professional liability claims.

Strong understanding of complex claims processes, legal principles, liability evaluation, and litigation management.

Experience analyzing coverage issues, damages, reserves, and settlement strategies.

Excellent negotiation, communication, and relationship management skills.

Ability to influence internal and external stakeholders while maintaining strong professional relationships.

Strong analytical and problem-solving abilities with excellent attention to detail.

Proficiency with claims management systems and paperless file environments.

Ability to adapt quickly to changing priorities and operate effectively in a fast-paced environment.

Strong organizational and time management skills.

Excellent written and verbal communication skills.

Advanced legal or insurance credentials such as a JD, CPCU, or RPLU designation are preferred.

Ability and willingness to travel periodically for business needs.

Benefits:

Competitive salary range of $114,000 – $165,000 USD per year , based on experience, qualifications, education, skills, and market considerations.

Flexible work options, including potential remote work opportunities.

Comprehensive medical and dental insurance plans.

Life insurance coverage, including eligible spouse and dependent coverage.

Health Care Flexible Spending Account (FSA).

Dependent Care Flexible Spending Account.

401(k) retirement savings plan.

Paid time off benefits.

Career advancement and professional development opportunities.

Inclusive and collaborative workplace culture that values diverse perspectives and experiences.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1