Complex Claim Specialist - Construction Defect

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Complex Claim Specialist - Construction Defect based in United States.

This role focuses on managing complex commercial construction defect claims from investigation through resolution. You will evaluate coverage matters, assess liability exposures, and develop effective strategies to achieve optimal claim outcomes. The position requires strong technical claims expertise, legal knowledge, and the ability to manage high-value, complex cases. You will collaborate with internal teams, external partners, legal counsel, and industry experts to drive successful resolutions. This opportunity is ideal for an experienced claims professional who thrives in challenging environments and enjoys strategic problem-solving. You will play a key role in protecting business interests while delivering thoughtful, timely, and customer-focused claim management.

Accountabilities:: Manage complex commercial construction defect claims, ensuring accurate evaluation, documentation, and resolution throughout the claim lifecycle.

Identify construction defect claim exposures and establish appropriate reserves based on claim complexity, liability, and potential outcomes.

Analyze insurance coverage issues, contractual obligations, and opportunities for risk transfer.

Conduct and oversee thorough investigations into underlying facts, liability considerations, damages, and claim circumstances.

Coordinate the selection and management of experts, consultants, and legal counsel when required.

Develop effective claim resolution strategies, including negotiation approaches, litigation management, and settlement recommendations.

Communicate claim exposures, risks, and resolution strategies clearly with internal stakeholders and external partners.

Build strong working relationships with insured parties, attorneys, experts, and other claim-related stakeholders.

Apply technical claims expertise and legal knowledge to make informed decisions and achieve favorable outcomes.

Participate in mediations, trials, and related meetings as needed, including occasional travel requirements.

Maintain accurate claim records and perform additional responsibilities aligned with business needs.

Requirements:

Minimum of 7 years of experience managing or litigating complex construction defect commercial liability claims.

Strong knowledge of commercial insurance claims processes, construction defect matters, liability assessment, and legal principles.

Demonstrated ability to investigate complex claims, evaluate coverage issues, and develop resolution strategies.

Strong negotiation skills with the ability to influence outcomes while maintaining productive relationships.

Excellent verbal and written communication skills, with the ability to present complex claim information clearly.

Strong analytical, organizational, and problem-solving abilities with attention to detail.

Ability to manage multiple priorities and adapt effectively to changing situations and business requirements.

Strong computer skills and experience working with digital claims management systems.

Ability to collaborate effectively with internal teams and external stakeholders at all levels.

Active adjuster license in the applicable home state is preferred.

CPCU designation, AIC certification, or similar professional insurance credentials are preferred.

Benefits:

Competitive compensation package.

Medical and dental insurance plans.

Life insurance coverage, including eligible spouse and dependent coverage.

Health Care Flexible Spending Account and Dependent Care benefits.

401(k) savings plan.

Paid time off.

Career advancement and professional development opportunities.

Flexible work arrangements, including potential remote work options.

Inclusive workplace culture that values diverse perspectives and employee contributions.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1