Community Manager

Company Description TCP Vietnam is a subsidiary of T.C. Pharma (TCP Group), a leading beverage company in Thailand and owner of well-known energy drink brands such as Red Bull and Warrior. Vietnam is one of TCP Group's most significant growth markets, where TCP Vietnam distributes major energy drink brands and focuses on delivering high-quality products to consumers. Guided by the purpose Energizing a better world for all, the company's strategy is built around three pillars: Growing, Fulfilling, and Caring. TCP Vietnam emphasizes sustainable development, environmental protection, and meaningful corporate social responsibility, aligned with TCP Group's global vision.
Role Description This full-time Community Manager role is an on-site position based in Bengaluru. The Community Manager will oversee online and offline brand communities, engage with consumers, and foster strong relationships with key audience segments. Daily responsibilities include moderating and responding to community interactions, organizing community events and campaigns, and collaborating with marketing teams to amplify brand initiatives. The role also involves monitoring community sentiment, preparing regular engagement reports, and sharing insights to support brand and communication strategies. The Community Manager will coordinate with cross-functional teams to ensure consistent messaging and a positive, inclusive community experience.
Qualifications

• Community engagement and management skills, including experience moderating online communities and organizing community events or activations.
• Social media and digital communication skills, with the ability to manage platforms, create engaging content, and respond to community feedback in a timely, professional manner.
• Brand and marketing collaboration skills, including working with marketing teams on campaigns, promotions, and community-focused initiatives.
• Analytical skills to track community metrics, assess sentiment, and prepare clear reports and recommendations.
• Strong written and verbal communication skills in English; proficiency in local languages is an advantage.
• Ability to work on-site in Bengaluru, manage multiple tasks, and collaborate effectively with cross-functional teams.
• Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent practical experience.
• Experience in FMCG, beverages, or consumer brands and familiarity with corporate social responsibility or sustainability initiatives are beneficial.