Community Manager

About Us

Your Desk is a fast-growing real estate enterprise operating across multiple verticals — sub-leased

office spaces, managed office spaces, real estate consultancy, corporate interior designing, and

co-working spaces. With the aim of creating workspace solutions for companies of all sizes, Your

Desk currently has 3 active co-working spaces already running in Gurugram and several more in

the pipeline.

About the Role — Community Manager

The Community team is dedicated towards enhancing the overall member experience, sales

performance and operational excellence at our Your Desk locations. This team plays a central role

in all operations at all locations and serves as the face of Your Desk.

We are looking for a dynamic, proactive, and client-focused Community Manager to oversee the

day-to-day operations of Your Desk business centre. This role is a blend of operations

management and business development — the ideal candidate will be equally comfortable running

a smooth workspace and pitching it to prospective clients.

Key Responsibilities

Operations & Facility Management

• Create a welcoming and collaborative community environment amongst our members

through events and by building relationships between members.

• Ensure that your centre is fully operational and processes are running smoothly, delivering a

high-quality experience for all members.

• Solve member-related issues to ensure that a cohesive community is maintained (tickets,

emails, escalations and in-person).• Conduct weekly audits of office supplies and consumables, placing timely replenishment

orders to ensure the space is always fully stocked.

• Oversee vendor coordination, maintenance schedules, and general upkeep of the facility

including the café, meeting rooms, event zone, and recreational areas.

Greeting / Point of Contact

• Be the first and last point of contact for your centre.

• Cover the front desk during business hours.

• Greet and check-in member guests.

• Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation

emails.

• Manage On-Demand member check-ins and check-outs.

• Prepare and distribute promotional materials to guests / potential members.

• Greet and welcome walk-in and potential new members, answer guest questions, or refer

inquirers to additional resources.

Sales & Business Development

• Conduct compelling sales presentations to prospective clients, showcasing the features,

amenities, and value proposition of Your Desk.

• Drive occupancy targets by converting leads into long-term members through relationship-

building and follow-ups.

• Stay updated on market trends, competitor offerings, and pricing in the co-working industry

to support informed business decisions.

• Collaborate with the management team on promotional initiatives, partnerships, and

strategies to grow the member base.

• Assist with set-up and breakdown of internal and external events including strategizing,

planning and execution.

• Plan business development activities for ancillary revenue streams such as external events.

Qualifications

• Graduate in any discipline (mandatory).

• MBA or Post-Graduate Diploma in Management is an added advantage.

• Prior experience in co-working, hospitality, facility management, or real estate is preferred.

Skills & Competencies

We are looking for driven professionals who combine strong analytical rigour with sound

commercial instincts. The ideal candidate will demonstrate:

• Strong verbal and written communication skills.• Integrity, dependability, responsibility, accountability, self-awareness, work ethic, and

empathy.

• Passion for entrepreneurial communities.

• Proficiency in basic computer skills.

• Exceptional sales presentation skills — combining clear, data-driven analysis with

compelling storytelling to win over prospective clients.

• The ability to build meaningful, long-term relationships with clients through consistent

professionalism and trust.

• Strong organisational and multitasking abilities to handle operations and sales

responsibilities simultaneously.

• A problem-solving mindset with attention to detail and a high sense of ownership.

Job Type: Full-time, Permanent

Work Location: In person — Gurugram, Haryana (reliably commute or plan to relocate before

starting work — preferred).