Community Manager- Intern

About the Company

We are looking for a passionate and enthusiastic Community Manager Intern to help build and manage Oben Electric's online community across social media and digital platforms. This role will be responsible for engaging with our audience, managing outreach program, and identifying trends.

About the Role

The ideal candidate should be active on social media, have strong communication skills, understand internet culture and trends, and have a genuine interest in motorcycles, electric vehicles, and digital communities.

Responsibilities

Community Management & Engagement

• Manage and engage with the Oben community across social media and relevant digital platforms
• Initiate and participate in relevant conversations to increase community engagement

Community Engagement Growth Initiatives

• Support community-building activities including reels, stories, posts, online reviews
• Identify and engage with Oben riders, EV enthusiasts, brand advocates, and potential creators
• Support initiatives designed to increase participation and engagement within the Oben community

Content & Trend Identification

• Stay updated on social media trends, memes, conversations, and emerging content formats
• Identify relevant trends and community conversations that can be leveraged by Oben
• Support the content team with ideas based on trending topics and audience conversations
• Identify potential opportunities for user-generated content, creator collaborations, and community-led content

Customer Feedback & Insights

• Collect and organize customer feedback from social media and community platforms
• Identify frequently asked questions and recurring customer concerns
• Share actionable community insights with the marketing, sales, product, and customer support teams
• Track customer conversations around products, features, campaigns, and overall brand experience

Reporting & Analytics

• Track basic community metrics including engagement, comments, responses, mentions, and sentiment
• Prepare regular reports on community activity and key observations
• Monitor performance of community-led initiatives and identify opportunities for improvement
• Maintain records of important customer feedback, conversations, and community insights

Qualifications

• Education: Pursuing or recently completed a degree in Marketing, Communications, Mass Media, or a related field
• Experience: 0–1 year of experience; freshers are welcome

Required Skills

• Strong written and verbal communication skills
• Active understanding of social media platforms such as Instagram, YouTube, Reddit, Facebook, and X
• Good understanding of social media trends, memes, creators, and online communities
• Ability to communicate with customers in a friendly, professional, and brand-appropriate manner
• Curious, proactive, and willing to experiment with new ideas
• Prior experience managing a college community, social media page, online group, or personal content page is a plus

Preferred Skills

• Be part of a fast-paced, innovative team shaping the future of electric mobility
• Get hands-on experience in community management, social media, and digital marketing
• Work directly on building the community for a growing electric motorcycle brand

Equal Opportunity Statement

We are committed to diversity and inclusivity.