Commercial Manager

We are looking for an experienced Commercial Manager responsible for managing commercial operations, distributor relationships, claims, margins, and trade-related issues. The role requires strong analytical, negotiation, and problem-solving skills to ensure smooth business operations and minimize commercial losses.

Key Responsibilities

• Manage and resolve distributor claims, ensuring timely validation, settlement, and closure.
• Handle distributor gap resolution, identifying discrepancies and coordinating with relevant teams for corrective action.
• Monitor and manage product margins, pricing structures, discounts, and commercial schemes.
• Manage expiry and damage claims, including verification, reconciliation, approvals, and settlement.
• Coordinate with Sales, Finance, Supply Chain, and distributors to resolve commercial discrepancies.
• Review distributor accounts and identify commercial leakages, outstanding claims, and financial discrepancies.
• Develop and maintain effective processes for claim validation and settlement.
• Analyze commercial data and prepare MIS reports, dashboards, and performance reports for management.
• Ensure compliance with company policies, commercial agreements, and approval processes.
• Support negotiations with distributors and internal stakeholders to achieve commercially viable resolutions.
• Identify recurring commercial issues and recommend process improvements to reduce future claims and losses.
• Maintain accurate documentation and records of claims, settlements, margins, and distributor reconciliations.

Required Skills & Experience

• Experience in Commercial Management, Distributor Management, Sales Operations, or Finance Operations.
• Strong knowledge of claims settlement, distributor reconciliation, margin management, and expiry/damage resolution.
• Strong analytical and numerical skills with attention to detail.
• Excellent communication, negotiation, and stakeholder-management skills.
• Proficiency in MS Excel and commercial reporting tools.
• Ability to manage multiple issues and coordinate with cross-functional teams.
• Strong problem-solving and decision-making abilities.

Key Performance Indicators (KPIs)

• Timely closure of distributor claims.
• Reduction in outstanding commercial claims.
• Effective resolution of distributor gaps and discrepancies.
• Margin accuracy and optimization.
• Reduction in expiry and damage-related losses.
• Improved distributor satisfaction and commercial process efficiency.

Company Website :- www.keyafoods.com