REMOTEFULLTIME
Commercial Lines Account Manager

ReSource Pro
Remote · remote · Posted 6d ago
Sourced from
Undisclosed5–10 yrsfulltimeRemote
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Section · 01
About this role
Do you enjoy finding collaborative solutions for customers and colleagues Are you constantly learning and expanding your insurance industry knowledge
Come Join ReSource Pro!
Come Join ReSource Pro!
Your Role...
ReSource Pro is looking for a knowledgeable Commercial Lines Insurance Account Manager to join our growing service delivery team. The Commercial Lines Account Manager serves as the main point of contact and technical expert on a client book of business. This role is responsible for working with the dedicated onshore/offshore SDU teams to complete required work; this includes renewing existing policies, binding new business leads, and rounding out accounts to help increase overall revenue on assigned book of business. You will work closely with insureds to build strong customer relationships and train junior team members on customer interactions.
We hire the best because our service is only as good as the people delivering it. Were committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
All candidates must reside in the U.S. to be considered for this position.
In This Role, You Will ...
- Manage small books of business for commercial lines insurance clients
- Drive customer retention and market additional lines of coverage to grow business and properly insure risks
- Evaluate carrier relationships, commercial insurance products, and market placement
- Provide quality and timely service to customers and clients
- Research, provide recommendations and implement ReSource Pro solutions for clients
- Work in a variety of Agency Management Systems to complete tasks
- Lead day-to-day customer interactions
- Use your subject matter expertise to consult with customers and advise colleagues
- Gather information about client needs and insurance solutions
- Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals
- 5+ years Property and Casualty insurance experience or related coverage experience in a retail agency or service center
- Active Resident Property and Casualty insurance license required
- Microsoft Office Proficiency - Excel required
- Experience working in Agency Management System required
- Industry designations preferred such as CPCU, CIC, CISR, ARM
- Ability to adapt and succeed within a team-oriented environment
- Excellent problem-solving and customer service skills
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer ServiceCustomer RetentionAgency Managementretailservice deliverymicrosoft officeCommercial InsuranceSubject MatterResearchCustomer RelationshipsProperty And Casualty Insurance
Section · Company
About ReSource Pro

ReSource Pro
Insurance
4k+
employees
2004
22 years old
Bangalore/Bengaluru, Karnataka
India
₹5L PA avg
Avg at ReSource Pro
About
Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking growth and optimization. With more than 11,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,200 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, workforce solutions, business process management optimization and transformative data and technology solutions. It was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US and has earned this honor 15 times since 2009.
Industries
Insurance
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