Commercial Coworker
IKEA · Jaipur · onsite · Posted 46d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
WHO YOU ARE
We are looking for a passionate and customer-focused Commercial Co-worker who thrives in a dynamic and fast-paced retail environment. You are motivated by delivering an excellent customer experience and have a keen interest in home furnishing. You are approachable, proactive, and confident in engaging with customers to understand their needs and provide tailored solutions.
You also have:
• Strong knowledge of selling techniques and a deep understanding of customer behavior.
• A passion for active selling, with a results-driven and business-minded approach.
• Basic knowledge of home furnishing trends and IKEA's modular product range.
• The ability to work efficiently, organize tasks, and manage time effectively.
• A strong sense of teamwork, flexibility, and openness to change.
• The ability to work in a fast-paced and future-oriented environment.
• Digital proficiency and adaptability to work in an integrated online and offline sales environment.
YOUR RESPONSIBILITIES
• Engage with customers, making them feel expected and welcome while understanding their needs.
• Demonstrate expertise in IKEA products, actively sharing knowledge of their features and benefits.
• Support and guide self-planning customers, ensuring a smooth and seamless experience.
• Conduct 1:1 planning appointments, communicate the benefits of solutions, and convert planning offers into orders.
• Offer relevant services, finalize purchases, and provide excellent after-sales support. - Ensure efficient returns processing and coordinate with matrix stores when necessary.
• Maximize sales while maintaining profitability by promoting top-selling and priority products.
• Maintain product presentation, merchandising, and digital tools for an enhanced shopping experience.
• Uphold IKEA's values and sustainability commitments, differentiating IKEA from other retailers.
• Collaborate with the team to continuously improve customer service and the overall shopping experience.
TOGETHER AS A TEAM
We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!
Studies show that members of underrepresented communities don't apply for jobs unless they're 100% qualified. If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.
From: Why Women Don't Apply for Jobs Unless They're 100% Qualified by Tara Sophia Mohr, August 2014'
We are looking for a passionate and customer-focused Commercial Co-worker who thrives in a dynamic and fast-paced retail environment. You are motivated by delivering an excellent customer experience and have a keen interest in home furnishing. You are approachable, proactive, and confident in engaging with customers to understand their needs and provide tailored solutions.
You also have:
• Strong knowledge of selling techniques and a deep understanding of customer behavior.
• A passion for active selling, with a results-driven and business-minded approach.
• Basic knowledge of home furnishing trends and IKEA's modular product range.
• The ability to work efficiently, organize tasks, and manage time effectively.
• A strong sense of teamwork, flexibility, and openness to change.
• The ability to work in a fast-paced and future-oriented environment.
• Digital proficiency and adaptability to work in an integrated online and offline sales environment.
YOUR RESPONSIBILITIES
• Engage with customers, making them feel expected and welcome while understanding their needs.
• Demonstrate expertise in IKEA products, actively sharing knowledge of their features and benefits.
• Support and guide self-planning customers, ensuring a smooth and seamless experience.
• Conduct 1:1 planning appointments, communicate the benefits of solutions, and convert planning offers into orders.
• Offer relevant services, finalize purchases, and provide excellent after-sales support. - Ensure efficient returns processing and coordinate with matrix stores when necessary.
• Maximize sales while maintaining profitability by promoting top-selling and priority products.
• Maintain product presentation, merchandising, and digital tools for an enhanced shopping experience.
• Uphold IKEA's values and sustainability commitments, differentiating IKEA from other retailers.
• Collaborate with the team to continuously improve customer service and the overall shopping experience.
TOGETHER AS A TEAM
We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!
Studies show that members of underrepresented communities don't apply for jobs unless they're 100% qualified. If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.
From: Why Women Don't Apply for Jobs Unless They're 100% Qualified by Tara Sophia Mohr, August 2014'
Sourced from foundit
Skills
home furnishing trendsSelling TechniquesCustomer behaviorDigital Proficiency
About IKEA
IKEA
Retail
45k+
employees
1943
83 years old
Delft
Netherland
₹12.6L PA avg
Avg at IKEA
About
IKEA is a global retailer known for providing affordable and well-designed home products, committed to sustainable practices and supporting communities.
Industries
RetailFurniture & Furnishing
Employee ratings
10 reviews
4.0/ 5
Culture
2.7
Career growth
1.8
Work-life
3.3
Employees rate it well for
Work-Life Balance41Company Culture40
Find them on