Commercial Accounts Manager

Role & responsibilities

Job Responsibilities

• Actively managing a Key Accounts portfolio
• Identifying and cultivating new clients to meet monthly sales objectives.
• To maximize share of wallet, provide high levels of customer satisfaction as well as up-sell and cross-sell possibilities within existing consumers.
• Pre-sales and post-sales follow-up coordination
• Weekly and monthly KPIs are being met and exceeded.
• Analysis of Key Accounts
• Market trends are being tracked, and frequent competitor input is being provided.
• Follow & commit with Yottas Policy statements (eg. QMS/EMS/OHS/ISMS/PIMS/ITSM etc)
• Undertake applicable training as communicated from time to time.
• Participation in Risk assessment process, contribute in achieving departmental & management system objectives & Assist in maintaining PIMS controls throughout personal data lifecycle.

Good to have Skills:

• Industry Knowledge: A minimum of 3 years of experience
• Business Acumen: Proficient at uncovering key business issues and providing insightful, actionable recommendations for improvement.
• Change Management: Evidence of successful experience helping others manage change in their organizations.
• A strong aptitude for problem-solving, negotiation, and mediation skills
• Strong communication skills and ability to perform effectively in a demanding environment