Commercial Account Manager
Hp · Mumbai · onsite · Posted 1d ago
Undisclosed2–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Commercial Account Manager
Description -
Job Summary
- This role is responsible for fostering strong, strategic partnerships with key commercial clients, acting as a primary point of contact, and building lasting trust. The role coordinates account plans and analyzes sales performance to drive business growth.
Responsibilities
- Coordinates account plans for commercial accounts, with a focus on product sales and customer satisfaction.
- Builds professional relationships with clients, particularly with specialist buyers in the IT department.
- Responsible for achieving and managing sales quotas based on regional guidelines.
- Participates in client meetings and supports contract negotiations with guidance from senior team members.
- Collaborates with external partners to deliver solution sales and may refer products to other specialists or partners when needed.
- Provides customer feedback to the organizations internal teams for product and service improvements.
- Collaborates with various internal departments to ensure a smooth customer experience.
- Analyzes win/loss rates and provides insights to improve sales performance.
- Assists in organizing client workshops, training sessions, or webinars to enhance their understanding of the organizations offerings.
- Monitors basic account performance metrics and assists in refining sales strategies.
Education Experience Recommended
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 2-4 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field or an advanced degree with little or no work experience.
Preferred Certifications
- Certified Technology Sales Professional (CTSP)
Knowledge Skills
- Business Development
- Business To Business
- Cash Handling
- Cash Register
- Cold Calling
- Conflict Resolution
- Customer Relationship Management
- Inside Sales
- Marketing
- Merchandising
- Outside Sales
- Product Knowledge
- Sales Development
- Sales Management
- Sales Process
- Sales Prospecting
- Sales Territory Management
- Salesforce
- Selling Techniques
- Upselling
Cross-Org Skills
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Impact Scope
- Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.
Complexity
- Responds to routine issues within established guidelines.
Disclaimer
- This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
- This role is responsible for fostering strong, strategic partnerships with key commercial clients, acting as a primary point of contact, and building lasting trust. The role coordinates account plans and analyzes sales performance to drive business growth.
Responsibilities
- Coordinates account plans for commercial accounts, with a focus on product sales and customer satisfaction.
- Builds professional relationships with clients, particularly with specialist buyers in the IT department.
- Responsible for achieving and managing sales quotas based on regional guidelines.
- Participates in client meetings and supports contract negotiations with guidance from senior team members.
- Collaborates with external partners to deliver solution sales and may refer products to other specialists or partners when needed.
- Provides customer feedback to the organizations internal teams for product and service improvements.
- Collaborates with various internal departments to ensure a smooth customer experience.
- Analyzes win/loss rates and provides insights to improve sales performance.
- Assists in organizing client workshops, training sessions, or webinars to enhance their understanding of the organizations offerings.
- Monitors basic account performance metrics and assists in refining sales strategies.
Education Experience Recommended
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 2-4 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field or an advanced degree with little or no work experience.
Preferred Certifications
- Certified Technology Sales Professional (CTSP)
Knowledge Skills
- Business Development
- Business To Business
- Cash Handling
- Cash Register
- Cold Calling
- Conflict Resolution
- Customer Relationship Management
- Inside Sales
- Marketing
- Merchandising
- Outside Sales
- Product Knowledge
- Sales Development
- Sales Management
- Sales Process
- Sales Prospecting
- Sales Territory Management
- Salesforce
- Selling Techniques
- Upselling
Cross-Org Skills
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
Impact Scope
- Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.
Complexity
- Responds to routine issues within established guidelines.
Disclaimer
- This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Job -
Sales Schedule -
Full time Shift -
No shift premium (India) Travel -
Relocation -
Equal Opportunity Employer (EEO) -
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP s EEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal "
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Experiencecustomer satisfactioncrmcustomer feedbackMerchandisingInside SalesBusiness DevelopmentAdministrationcold callingBusiness To Businessmarketingaccount managementCash Handling
About Hp
Hp
1939
87 years old
Palo Alto
United States
About
HP (HewlettPackard) is a global technology company specializing in personal computers, printers, and imaging solutions, along with related hardware, software, and services. It serves both consumer and enterprise markets, offering innovative products that drive productivity and digital transformation. Careers at HP span engineering, design, sales, and operations, reflecting its focus on advancing technology and customer experience. Positioned in the hardware and electronics sector, HP emphasizes sustainability, innovation, and global reach in its offerings.