Collections & Recovery Workout

Role Description

• Collectors & Recovery Workout is responsible for administering, designing, and ensuring compliance with collections processes. Typically for private customers (i.e. accounts, secured & unsecured products) as well as small business customers (small corps i.e. limited liability Comp, private partnership, etc.) with mostly automation/standardization processes (high coverage ratio).

Your key responsibilities

Work includes

• Following up overdue accounts (e.g., vendor management, outbound phone calls to delinquent accounts, external debt collection, etc.)
• Resolving operational setup/logistics issues with the support of divisional functions to ensure continuity
• Supervising all operative processes related to the collection of incoming fund transfers and their correct accounting.

Your skills and experience

Collections & Recovery Workout is responsible for administering, designing, and ensuring compliance with collections processes. Typically for private customers (i.e. accounts, loans & mortgages) as well as small business customers (small corps i.e. limited liability Comp, private partnership, etc.) with mostly automation/standardization processes (high coverage ratio). Work includes:

• Following up overdue accounts (e.g., vendor management, outbound phone calls to delinquent accounts, external debt collection, etc.)
• Resolving operational setup/logistics issues with the support of divisional functions to ensure continuity
• Supervising all operative processes related to the collection of incoming fund transfers and their correct accounting.