Collections Manager

Location: Vasai / Rajvidesh

Experience: 8-12 Years

Qualification: B.Com / M.Com | MBA (Finance) Preferred

About the Role

We are seeking an experienced Deputy Manager Collections to manage receivables, drive timely payment recovery, and ensure effective customer follow-up while supporting healthy cash flow.

Key Responsibilities

• Drive end-to-end collection activities and achieve collection targets.
• Follow up with customers for pending payments through calls, emails, and meetings.
• Monitor customer aging reports and identify overdue accounts.
• Develop and implement collection strategies to improve recovery efficiency.
• Coordinate with Sales, Customer Care, and Accounts teams for payment realization.
• Resolve customer disputes related to invoices, payments, and reconciliations.
• Prepare collection MIS, aging analysis, and recovery reports for management review.
• Ensure timely account reconciliation and closure of outstanding issues.
• Forecast collections and support cash flow planning.
• Lead and mentor the collections team to achieve departmental objectives.

Desired Candidate Profile

• Strong experience in Accounts Receivable, Collections, and Credit Control.
• Excellent negotiation, communication, and stakeholder management skills.
• Strong analytical abilities and problem-solving approach.
• Proficiency in MS Excel, ERP/SAP, and reporting tools.
• Ability to handle high-volume collections and manage multiple priorities.
• Experience in the manufacturing or industrial sector will be preferred.