Collections Manager

Roles and Responsibilities :

• Manage a team responsible for debt recovery, focusing on personal loans, unsecured loans, and NPA (Non-Performing Assets).
• Develop and implement effective strategies to minimize delinquencies and improve collection rates.
• Collaborate with internal stakeholders to resolve customer queries and issues related to loan repayment plans.
• Analyze market trends and competitor activity to identify opportunities for growth in the collections process.

Job Requirements :

• 5-12 years of experience in collections management or a similar role in the banking industry.
• Strong knowledge of bl (business lending) products such as personal loans, unsecured loans, and debt recovery processes.
• Proven track record of improving collection rates through innovative strategies and process improvements.