Collections Manager

Company Description UK International London Beauty School is Asia's leading beauty education institution, headquartered in Rajouri Garden, Delhi, and known for its global standards in professional beauty training. The academy offers industry-focused, globally certified programs ranging from Basic to Advanced Makeup, Beautician, Cosmetology, Aesthetics, Hair Styling, and the prestigious CIDESCO Program. It is India's first beauty school to provide a Bachelor's Degree (B.Voc) in Beauty & Wellness from London, opening international pathways for students. With locations across Delhi NCR and India, the school emphasizes hands-on training, real-world exposure, and strong placement support in salons, fashion, media, wellness, and entrepreneurship. UK International is committed to building sustainable careers, confidence, and global futures for aspiring beauty professionals.
Role Description The Collections Manager is a full-time, on-site role based in Noida, responsible for overseeing and optimizing the student fee and receivables collection process. The role includes managing daily collections activities, monitoring outstanding accounts, and ensuring timely follow-up through phone calls, email, and in-person coordination with students, parents, and relevant stakeholders. The Collections Manager will develop and implement collection strategies, maintain accurate records, prepare collection reports, and collaborate with finance and admissions teams to resolve payment issues. The role also involves reviewing payment plans, addressing disputes professionally, ensuring compliance with institutional policies, and providing clear, respectful communication that supports a positive learner experience.
Qualifications

• Strong experience in collections management, accounts receivable, or credit control, preferably within education or service-based industries.
• Proficiency in using MS Excel and other financial or CRM software for tracking collections, generating reports, and maintaining databases.
• Excellent communication and negotiation skills, with the ability to engage respectfully and clearly with students, families, and internal teams.
• Solid analytical and problem-solving abilities to interpret data, identify collection trends, and recommend process improvements.
• Knowledge of basic accounting principles, billing processes, and payment reconciliation practices.
• Ability to work on-site full time in Noida, manage multiple accounts simultaneously, and meet collection targets within defined timelines.
• Bachelor's degree in Finance, Commerce, Business Administration, or a related field; relevant certifications in finance or credit management are an advantage.
• Prior experience in an educational institution or training academy is preferred, along with a customer-centric and ethical approach to collections.