Collections Manager - Nagpur

Job Title

Collections Manager

Company

Credila

Location

Nagpur

Department

Collections

Travel

No

Responsibilities

• To handle delinquent portfolio from Bucket X to 180+ (Education Loan).
• To deliver 99 % productivity in Bucket X. Also, to keep 30 + and NPA to be the lowest.
• Regular timely visits on the cases which are not contactable in Bucket X; mandatory visits on all 30+ NPA cases and need to get regularized.
• Maintenance of the data records, meeting reviews targets.
• To maintain proper feedback files MIS need to be reported to the Manager daily.
• To maintain daily MIS report and DRR as per the target given. The timely updating of payments in the system as received from customers.
• To solve the query of delinquent customers and need to get the EMI from him on a regular monthly basis.
• Need to co-ordinate with Credit, Ops, Sales Dept and to solve the queries of delinquent customers if any.
• Ensure compliance with all relevant policies and procedures.
• Ensure adherence to prudent social and legal norms during customer interactions

Qualifications / Experience

• Graduate in any field. Postgraduation/ MBA
• Minimum 3 - 5 years of relevant collections experience
• Goal orientation, working effectively with the teams, interpersonal and influencing skills to manage customers effectively
• Proven track record of achieving deadlines and help in target achievement for the company.
• Excellent oral written communication skills in English as well as the local language (Haryanvi)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.