Collections Head - South

Role & responsibilities

• Lead the collections team.
• Lay out the policies and processes and take actions in order to encourage timely payments or defaults.
• Be the owner of Collection for the account to manage by going on the field for collection by himself.
• Management and Presentation of collection MIS and regular performance review.
• Handle through the sales team members, the on-ground collection.
• Increase collection efficiency by minimizing delinquency % and NPA
• Ensure the development and achievement of short, medium and long-term plans of the collections teams are fully aligned with operational/business strategy while being cost-effective.
• Responsible for continuous process improvement plans.
• Creating and submitting a quarterly financial forecast for review by management.
• Coordination with internal and external stakeholders, vendors, fraud unit, risk, new accounts, verification and legal for streamlining & effective collection operations.

Preferred candidate profile

We are looking for a candidate from Gold loan NBFC or Unsecured lending start-up who comes with at least 10-15+ years of strong experience and having good knowledge of Collections.