Collections Executive

Description

We are seeking a motivated and detail-oriented Collections Executive to join our team in India. The ideal candidate will be responsible for managing the collections process, ensuring timely payment from clients, and maintaining positive customer relationships.

Responsibilities

• Manage and oversee the collections process for assigned accounts.
• Follow up with customers to collect outstanding payments through calls, emails, and letters.
• Negotiate payment arrangements and resolve any discrepancies with customers.
• Maintain accurate records of all collection activities and customer interactions.
• Generate regular reports on collection activities and outstanding debts for management review.
• Coordinate with the finance team to ensure timely and accurate billing.

Skills and Qualifications

• 1-2 years of experience in collections or accounts receivable roles.
• Strong communication and negotiation skills.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Familiarity with accounting software and databases.
• Ability to handle difficult conversations and resolve conflicts effectively.
• Strong analytical skills to assess customer payment histories and trends.