Collections Executive
TRANSWORLD SYSTEMS INDIA PRIVATE LIMITED · Mumbai · onsite · Posted 37d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Build Your Future! Come join our thriving team as a Collections Executive! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the collections arena.
Job Details Job Type: Full-time, work from office role.
Shift: Night shift (5.30 PM- 2.30 AM) (6.30 PM- 3.30 AM).
Location: Navi Mumbai.
Responsibilities - Contact debtors to discuss overdue accounts and negotiate payment options.
- Handle inbound calls from debtors and provide payment solutions.
- Explain payment plans and the importance of timely payments.
- Update account notes accurately and adjust statuses per guidelines.
- Research and resolve disputed balances.
- Review accounts to be recommended for closure and assists in report preparation.
- Adhering to all applicable laws and regulations related to debt collection.
- Participate in team meetings and suggest process improvements.
- Ensure compliance with debt collection laws and regulations.
- Strong English skills (written verbal).
- Experience in credit card collections is a plus.
- Collections, sales, or retention experience required.
- 3-5 years of international collections experience (U.S., U.K., AUS, UAE , EUR) required.
- Strong communication, negotiation, and active listening skills.
- Proficient in computer navigation.
- Experience with automated dialers preferred.
- HSC or 10+ 2 -Diploma / Graduation required
- Knowledge of FDCPA and collection laws preferred.
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
Sourced from naukri
Skills
Interviewingtimely paymentsDebtnavigationInbound Callsmedical insuranceDebt CollectionTransportationcredit cardResearchSalescomplianceinbound