Collection Officer - Panipat
Credit Saison India · Panipat · onsite · Posted 30d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary**
Responsible for managing and recovering outstanding debts from customers while maintaining positive customer relationships.
Job Responsibilities**
Responsible for managing and recovering outstanding debts from customers while maintaining positive customer relationships.
Job Responsibilities**
- Contact customers via phone, email, and mail to negotiate payment arrangements for overdue accounts.
- Analyze customer financial situations to determine appropriate repayment solutions.
- Maintain accurate records of collection activities, customer communications, and payment statuses.
- Resolve customer disputes and address inquiries regarding their accounts.
- Adhere to all company policies, procedures, and legal regulations related to debt collection.
- Collaborate with internal teams (e.g., sales, customer service) to resolve complex customer issues.
- Identify and report potential fraud or unusual account activity.
- Meet or exceed individual and team collection targets.
- Bachelor's degree in Business, Finance, or a related field preferred.
- Proven experience in a collections role, preferably in a fast-paced environment.
- Excellent communication, negotiation, and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Knowledge of relevant debt collection laws and regulations.
- Ability to handle difficult conversations professionally and empathetically.
Sourced from foundit
Skills
Microsoft Office SuiteDebt collection laws and regulations
About Credit Saison India
Credit Saison India
Financial Services
1.4k+
employees
2019
7 years old
Bangalore / Bengaluru, Karnataka
IN
₹15.9L PA avg
Avg at Credit Saison India
About
Established in 2019, Credit Saison India is one of the fastest-growing Non-Banking Financial Companies (NBFCs) in the country. The company operates across four key verticals: wholesale lending, fintech partnerships, branch-led distribution, and embedded financing. Leveraging technology and strong underwriting capabilities, Credit Saison India enables efficient and scalable credit delivery, particularly to underserved and underpenetrated segments. It is backed by Credit Saison Co., Ltd., a Tokyo Stock Exchange-listed financial services company, and is an affiliate of Mizuho Bank, Japan. Credit Saison India (CS India) is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact.
Industries
Financial ServicesInternet
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10 reviews
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Culture
3.8
Career growth
2.7
Work-life
3.9
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