Collection Officer - Housing-EM - Financial Inclusion

• Manage and oversee the collection process to ensure timely recovery of outstanding amounts.
• Develop and implement effective strategies to improve collection efficiency and reduce delinquencies.
• Build and maintain strong relationships with clients and stakeholders to facilitate payments.
• Conduct field visits to monitor and assess client situations, providing guidance on payment plans.
• Collaborate with internal teams to resolve customer complaints and disputes.
• Analyze data and reports to identify trends and areas for improvement in the collection process.

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