Collection Manager - Non X Complete Pool
Tata Capital · Vijayawada · onsite · Posted 48d ago
About a minute. You'll make an account on the way through.
About this role
This role is responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policy
Core Responsibilities:
o Ensure to manage assigned portfolio to achieve expected resolution
o Ensure trail/feedback needs to be update in system and report to respective stakeholders
o Ensure NPA reversals and Write off recoveries should be resolve through personal visits
o Ensure timely initiation and execution of legal tool: Warrants execution under Section -
o Ensure coordination with Legal team/Lawyers for timely filing of Sec
.
o Ensure customer satisfaction through quick resolution of customer issues and complaints and by personal visits on assigned customer; Applicant / Co applicant and Collateral Properties.
o Ensure proper visit allocation needs to be done on prioritisation basis value , demography and payment pattern
o Drive resolution through personal visits to achieve set target.
o Ensure trail/feedback should be manage in M Collect and Delinquency file should be monitor on regular basis.
o Ensure Collection and deposition of customer s payment in respective accounts within timeline.
o Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
o Collaborate with X team members and other functions.
o Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company
Education: Graduate Desired Experience: Minimum
Graduate
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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About Tata Capital

Tata Capital
NBFC
12.4k+
employees
2007
19 years old
Mumbai, Maharashtra
India
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