{"@context":"https://schema.org","@type":"JobPosting","title":"Collection Executive","description":"

Role & responsibilities

Location would be Pune

Ensure operational execution of Collection & Retention strategy to reduce churn and Bad debt
Effective Management of ARCs to ensure superior customer experience for pre& post customer
Drive Complaint reduction and increase FTR at ARCs/ASCs/AEOs
Drive High Value Service Experience to increase customer retention and Revenue from these segments
Drive Rural Service Experience through ASC expansion and ASC engagement & training.
Drive Compliance Management through continuous education at Distributors/Retailers on document adherence, Quality of APEF & reduction of multiple APEF
Regular review and monitoring of channel partners & agencies to ensure higher performance and productivity
Ensure self-care awareness, Vas revenue up sale, GPRs & data service solution at touch points

Requirements:

Strong Analytical skills
Very high Excel and financial modeling skills
High process orientation
Good communication skills
Result - Orientation
B gh negotiation skillsB

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