Collection Executive

Role & responsibilities

• Follow up with customers through calls, emails, and messages for outstanding payments.
• Ensure timely collection of payments as per agreed credit terms.
• Maintain records of outstanding invoices, payment commitments, and collection status.
• Coordinate with the sales and accounts teams to resolve payment discrepancies.
• Prepare daily, weekly, and monthly collection reports.
• Identify overdue accounts and take appropriate follow-up actions.
• Reconcile customer accounts and verify payment details.
• Handle customer queries related to invoices, payments, and outstanding balances.
• Escalate delayed or disputed payments to the reporting manager.
• Achieve monthly collection targets and minimize overdue receivables.

Preferred candidate profile