Collection Executive

Key Responsibilities

• Follow up with customers for outstanding payments through calls, emails, and other communication channels.
• Ensure timely collection of receivables and reduce overdue balances.
• Maintain and update customer payment records and collection status.
• Coordinate with customers to resolve payment-related queries and disputes.
• Reconcile customer accounts and outstanding statements.
• Prepare collection reports, aging reports, and MIS as required.
• Coordinate with the Sales and Accounts teams for payment follow-ups and issue resolution.
• Ensure proper documentation of collection activities and customer communications.