Collection Executive
Credit Saison India · Ahmedabad · onsite · Posted 1d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary**
We are seeking a diligent and customer-focused Collection Executive to manage outstanding accounts, contact debtors, and negotiate payment plans to ensure timely recovery of funds while maintaining positive customer relationships.
Job Responsibilities**
We are seeking a diligent and customer-focused Collection Executive to manage outstanding accounts, contact debtors, and negotiate payment plans to ensure timely recovery of funds while maintaining positive customer relationships.
Job Responsibilities**
- Contact customers with overdue accounts via phone, email, and mail to secure payments.
- Negotiate payment arrangements and plans based on company policies and customer financial situations.
- Maintain accurate and up-to-date records of collection activities, customer communications, and payment statuses in the company's CRM system.
- Investigate and resolve billing discrepancies, customer complaints, and payment issues.
- Identify and escalate complex collection cases or potential legal actions to management.
- Collaborate with sales, customer service, and finance departments to optimize collection processes.
- Adhere to all relevant collection laws and regulations, ensuring ethical and professional conduct.
- Prepare and submit regular reports on collection performance and outstanding balances.
- Assist in developing and implementing strategies to improve collection rates and reduce bad debt.
- High school diploma or equivalent; a bachelor's degree in finance, business administration, or a related field is preferred.
- Proven experience in collections, customer service, or a related financial role.
- Excellent communication, negotiation, and interpersonal skills.
- Strong attention to detail and accuracy in record-keeping.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM software.
- Knowledge of collection laws and regulations is an advantage.
- Demonstrated ability to handle sensitive information with discretion and maintain confidentiality.
- Strong problem-solving skills and a results-oriented approach.
Sourced from foundit
Skills
crm softwareKnowledge of collection laws and regulationsMicrosoft Office Suitenegotiation
About Credit Saison India
Credit Saison India
Financial Services
1.4k+
employees
2019
7 years old
Bangalore / Bengaluru, Karnataka
IN
₹15.9L PA avg
Avg at Credit Saison India
About
Established in 2019, Credit Saison India is one of the fastest-growing Non-Banking Financial Companies (NBFCs) in the country. The company operates across four key verticals: wholesale lending, fintech partnerships, branch-led distribution, and embedded financing. Leveraging technology and strong underwriting capabilities, Credit Saison India enables efficient and scalable credit delivery, particularly to underserved and underpenetrated segments. It is backed by Credit Saison Co., Ltd., a Tokyo Stock Exchange-listed financial services company, and is an affiliate of Mizuho Bank, Japan. Credit Saison India (CS India) is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact.
Industries
Financial ServicesInternet
Employee ratings
10 reviews
4.0/ 5
Culture
3.8
Career growth
2.7
Work-life
3.9
Employees rate it well for
Company Culture40Compensation & Benefits40
Find them on