Collection Executive

Roles and Responsibilities

• Manage collections process from start to finish, ensuring timely recovery of outstanding amounts.
• Identify potential risks and develop strategies to mitigate them during the collection process.
• Collaborate with internal teams (e.g., sales, customer service) to resolve issues related to orders, deliveries, and billing discrepancies.
• Analyze data reports on a regular basis to track performance metrics such as DSO (Days Sales Outstanding), bad debt expense, etc.
• Ensure compliance with company policies, procedures, and regulatory requirements.

Desired Candidate Profile

• 1-2 years of experience in collections or banking / finance sales.
• Bachelor's degree in any discipline.
• Strong understanding of accounting principles, auditing standards, budgeting techniques, cash flow management concepts.
• Excellent communication skills for effective interaction with customers over phone calls.