Collection Executive

Position Details

Division: EV Chargers

Reports To: Central Collections Manager

Role Overview:

The Collections Executive will be embedded within the EV Chargers business team, acting as the primary point of contact for all customer collections activity. The role is responsible for end-to-end follow-up on outstanding invoices, ensuring timely receipt of payments, and reporting consolidated collections status to the central Finance Collections team.

Key Responsibilities

1. Monitor and manage all customer invoices raised by the EV Chargers division; track billing status and outstanding dues.

2. Proactively follow up with customers via calls, emails, and visits to secure payments within agreed credit terms.

3. Reconcile incoming payments against bank statements and match receipts to open invoices in the system.

4. Compile and submit regular collections reports ageing analysis, payment status, and customer-wise outstanding to the central Collections Manager in Finance.

5. Liaise closely with the Finance team to resolve billing disputes, credit notes, and deduction queries raised by customers.

6. Escalate high-risk overdue accounts to the central Collections Manager with complete documentation and suggested action.

7. Maintain accurate records of all collections-related transactions, customer communications, and payment commitments in SAP. Required Skills & Qualifications

• 3–6 years of hands-on experience in accounts receivable or collections, preferably in a B2B environment.

• Proficiency in SAP – specifically AR module, booking of incoming payments, and related transaction processing.

• Strong customer communication and negotiation skills; comfortable dealing directly with customers on payment matters.

• Solid understanding of invoice management, credit terms, deductions, and bank reconciliation.

• Ability to prepare and present ageing reports and collections MIS with accuracy and timeliness.

• Graduates / B.Com / MBA in Finance preferred. Knowledge of GST invoicing and TDS deductions is a plus. Preferred Attributes

• Result-oriented

• Detail-oriented

• Self-driven with strong follow-up discipline

• Collaborative team player

• EV / infrastructure sector experience (preferred)