Collection Executive

Role & responsibilities

• Follow up with customers for timely repayment of loan EMIs and overdue amounts.
• Conduct field visits and tele-calling for delinquent account collections.
• Negotiate repayment plans and resolve customer payment issues.
• Achieve monthly collection targets and reduce portfolio delinquency.
• Maintain accurate collection records, visit reports, and customer feedback.
• Ensure adherence to company policies, compliance guidelines, and ethical collection practices.

Preferred candidate profile

• Graduate in any discipline.
• Strong communication and negotiation skills.
• Willingness to travel extensively for field collection activities.