Collection Executive

Roles and Responsibilities :

• Manage debt recovery operations to ensure timely payment from customers.
• Conduct field visits to collect overdue payments and resolve customer queries.
• Maintain accurate records of all interactions with customers and update the database accordingly.
• Identify potential issues and escalate them to senior team members for resolution.

Job Requirements :

• 0-4 years of experience in collections or related field (preferably DRA certified).
• Strong knowledge of debt recovery processes and procedures.
• Excellent communication skills for effective interaction with customers.
• Ability to work independently with minimal supervision.